Last updated: June 23, 2026

This Shipping Policy explains how and when we ship EverEase orders. It forms part of, and should be read together with, our Terms of Service.

Shipping destinations

We currently ship within the United States only. We do not ship internationally at this time.

Shipping costs

Shipping is free on all U.S. orders.

Order processing and dispatch

Orders placed before 3:00 PM (our local business time) are dispatched the same business day. Orders placed after 3:00 PM, or on weekends or public holidays, are dispatched the next business day. Processing may take longer during periods of high demand, promotions, or circumstances beyond our reasonable control.

Estimated delivery times

Once dispatched, U.S. orders typically arrive within 5–10 business days, depending on your location and the carrier. Delivery windows are estimates only and are not guaranteed.

Order tracking

Where tracking is available, you will receive a shipping confirmation containing tracking information by email once your order has been dispatched.

Packaging

Your order ships in plain, unbranded packaging.

Shipping delays

Once an order has left our facility, delivery is handled by third-party carriers and is outside our direct control. We are not responsible for delays caused by carriers, weather, or other circumstances beyond our reasonable control, but we will assist you wherever we can.

Lost, stolen, or undelivered packages

If your tracking shows that an order was delivered but you cannot locate it, or your order is significantly delayed, please contact Info@geteverease.com and we will help investigate and find a resolution. Incorrect or incomplete addresses Please ensure your shipping address is accurate and complete at checkout. We can amend an address only before an order has been dispatched (see Cancel or Change Order). We are not responsible for orders delayed or delivered to an incorrect address as a result of inaccurate information provided at checkout, though we will always try to assist.

Risk of loss

Title and risk of loss for products pass to you upon our delivery of the order to the carrier.

Changes to this policy

We may update this Shipping Policy from time to time. The version posted on this website, bearing the most recent “Last updated” date, applies to your order.

Contact

HINESCOMMERCE LLC (EverEase) · 312 W 2nd St, Unit #A9284, Casper, WY 82601, United States · Info@geteverease.com